We’re still working through all the details of what exactly happened here.
However, we can say for certain that a few key things happened, including a crash on Netflix’s end.
It seems the service was trying to redirect traffic to its servers that were actually hosted on Google’s, rather than a Google-owned, AWS.
Netflix also took responsibility for the crash, which is not the first time the streaming giant has gotten in trouble for this.
It’s also not the only incident that has happened to the service.
In March, a Google employee, who was working on a bug report for the streaming service, was hit by a car, according to TechCrunch.
That employee was not injured, but the car’s driver, a young woman named Katerina Bresch, was arrested on suspicion of vehicular manslaughter and driving under the influence.
Bresk, a former Netflix engineer, has been released on bail.
It is unclear whether she has an attorney.
Netflix is also reportedly working on fixing its customer support system, but there’s no word yet on when that will be ready.